Terms & Conditions

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1. Seller

This website is operated by [Full legal name / company], [Tax ID / NIF], [Address], Spain. Email: [contact email].

2. Products

All our necklaces are handmade and one of a kind. Natural and antique stones may show small irregularities, which are part of their character and not defects. Photos are as accurate as possible; colours may vary slightly depending on your screen.

3. Prices and payment

Prices are shown in euros (EUR). Shipping to the countries we serve is free. Payment can be made by card, PayPal or bank transfer. The order is confirmed once payment is received.

4. Shipping

See our Shipping & Delivery page for delivery times and conditions.

5. Right of withdrawal and returns

Consumers have 14 days to withdraw from the purchase. See our Refund and Returns Policy.

6. Applicable law

These terms are governed by Spanish law, without prejudice to the mandatory consumer protection rules of the buyer’s country of residence. The European Commission’s Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.